Refund policy

We have a 7-day return or exchange policy for store credit only. To be eligible, your approved return must be received by Vogue Villa within 7 days. We do not issue refunds back to the original payment method.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at jessica@shopvoguevilla.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jessica@shopvoguevilla.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Final sale items
Accessories, jewelry, and sale items are final sale and are not eligible for return, exchange, refund, or store credit. Gift cards are also final sale.

Exchanges and store credit
If your return is approved and received within the 7-day return window, we will notify you once we’ve received and inspected your return. Approved returns will be issued as store credit or exchange only.